> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.pro-vsp.fr/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I track my order?

Once your order has been placed on our website, you can track its progress in real time from your customer account in the **“**${color}[#56c7e5](ORDER HISTORY AND DETAILS)**”** section.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/7/8/4/578492ee85480400/opera-instantane2025-11-041527_1mzubbr.png)
When your order status changes to **“Shipped”**, you’ll be able to find your tracking number in the order details.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/7/8/4/578492ee85480400/opera-instantane2025-11-041534_eoz2dn.png)
|| You will also receive your parcel’s tracking number by email once it has been shipped from our warehouse.