> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.pro-vsp.fr/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Modify my order

|| You’ve placed an order on our website and want to make some changes ?

As long as your order has not reached the **“**${color}[#4cbb6c](Being prepared)**”** status, changes can still be made:
* You’ve just confirmed your order but have doubts about compatibility? Write to our advisors right away — they’ll verify it with you (using your serial number).
* You forgot to add a part? If this does not increase the initial shipping costs, a payment link for the item amount will be sent to you. Once the payment is confirmed, the part will be added to your order.
* You wish to cancel one of the products in your order? Product cancellation is only possible under certain conditions, which you can find in our article **“I want to cancel my order.”**

||| Once your order is “Being prepared,” no further modifications can be made!