> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.pro-vsp.fr/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# The part I received does not match what I ordered.

|| Did you receive a part that doesn’t match your order ?

Two solutions :
* You ordered a gasket but received a cable instead? Don’t worry. Please contact one of our advisors with your order reference and a photo of what you received.
* You ordered a driveshaft boot kit and the grease packet isn’t the same as in the photo? Don’t worry. Our photos are for illustration purposes only — the supplier may make visual changes that do not affect the product’s quality. If you’re unsure, you can always contact one of our advisors, who will confirm that there’s no issue.

||| If you have any doubts about the product received compared to the one ordered or installed on your vehicle, please contact our team before fitting the part !